Refund policy

🌿 Wild Hart Group Return & Refund Policy
We want every item you receive from us to feel aligned, intentional, and nourishing. If something doesn’t feel quite right, we’re here to support a smooth return.

🛍️ Returns
We accept returns within 14 days of purchase, provided the items are returned in their original condition.
Once received and inspected, your refund will be processed back to the original payment method.

💳 Refunds
Refunds will be issued to the card used at checkout. Please allow up to 5–7 business days for the transaction to appear on your statement, depending on your bank.

📦 How to Initiate a Return
To begin a return, please email us at thewildhartgroup@gmail,com with your order number and reason for return. We’ll guide you through the next steps.

🧘 Gentle Notes
We’re unable to accept returns on digital products, opened ritual items, or journals that have been written in.
Shipping costs are non-refundable unless the item was damaged or incorrect.

Thank you for honoring our process with care.

Every return helps us refine and deepen our offerings.